Excellence is a must-have as we strive for continuous improvement and recognize successes. Accountability is a two-way street — we take responsibility for our actions and decisions and ensure that we are living up to our commitments. We treat each other with respect and demonstrate a commitment to the team and the greater good. Teamwork is essential for our success and we foster an atmosphere of collaboration and support. At Bright Horizons, we strive to create an environment of honesty and trust, where open and authentic communication is encouraged and everyone’s opinion is respected. We are committed to providing our families with the highest level of service and acknowledge successes along the way. We believe in taking responsibility for our actions and decisions, and hold each other accountable to our commitments. Respect for each other is paramount and we demonstrate a commitment to the team and the greater good. Teamwork is essential to our success, and we foster an atmosphere of collaboration and support through our HEART Principles — Honesty, Excellence, Accountability, Respect, and Teamwork. At Bright Horizons, we are dedicated to our HEART Principles and use them as the foundation of our culture. We strive to communicate honestly and openly, and to listen to the needs and concerns of those we serve with a sense of urgency. We aim for excellence in all that we do and hold ourselves accountable to our commitments. Respect for each other is paramount, and we foster an atmosphere of collaboration and support. We understand the importance of teamwork and recognize that it is essential for our success. Our HEART Principles guide us in the work we do each day and ensure that we are at our best.